–Legal & Privacy
bCloud-AI
Privacy Policy
Your privacy matters to us. Learn how bCloud-AI collects, uses, stores, and protects information when merchants install or use our Shopify application and related services.
bCloud-AI Privacy & data protection
01
Introduction
bCloud-AI (“we”, “our”, or “us”) provides AI-powered search, product discovery, product indexing, and related services to Shopify merchants. This Privacy Policy explains how bCloud-AI collects, uses, stores, shares, and protects information when merchants install or use our Shopify application and related services.
This Privacy Policy explains how bCloud-AI handles information in connection with its AI-powered search, product discovery, product indexing, and related services. Please review the sections below to understand our practices.
02
Information We Collect
Depending on the features enabled and permissions granted, we may collect or process the following information: Merchant information: Shopify store domain, store identifier, account details, contact name, and email address. Store and product information: Product titles, descriptions, product identifiers, variants, prices, inventory information, and other product data required for indexing and search. Search usage information: Search queries, search requests, product interaction activity, usage counts, and technical logs required to operate the service. Technical information: API request details, timestamps, error logs, and security-related information necessary to maintain service reliability. Billing information: Usage records and billing-related information. Payment card or bank details are handled by the applicable payment provider where relevant. We aim to collect only information necessary to provide and maintain the requested services.
This Privacy Policy explains how bCloud-AI handles information in connection with its AI-powered search, product discovery, product indexing, and related services. Please review the sections below to understand our practices.
03
How We Use Information
We use collected information to: Provide AI-powered search and product discovery. Index store products and return relevant search results. Authenticate merchants and connect their Shopify stores to bCloud-AI. Monitor usage for pay-as-you-go billing. Maintain security, troubleshoot errors, and improve service reliability. Respond to support requests and communicate important service updates. Meet applicable legal and regulatory obligations. We do not use Shopify store data for unrelated purposes unless permitted by applicable law and our agreements with merchants.
This Privacy Policy explains how bCloud-AI handles information in connection with its AI-powered search, product discovery, product indexing, and related services. Please review the sections below to understand our practices.
04
Shopify Data Access
The application accesses Shopify data only through the permissions and APIs authorized by the merchant. We process store and product information to provide the application’s advertised functionality. We do not claim access to data that the merchant has not authorized.
This Privacy Policy explains how bCloud-AI handles information in connection with its AI-powered search, product discovery, product indexing, and related services. Please review the sections below to understand our practices.
05
Data Sharing and Third-Party Services
We may use authorized hosting, infrastructure, analytics, AI-processing, and payment service providers to operate bCloud-AI. Such providers may process information only as necessary for their services, subject to applicable contractual and legal requirements. We do not sell personal information to third parties. We may disclose information when required by law or when necessary to protect our rights, users, or services. Before publication, this section must be updated to identify the actual third-party providers and any relevant data transfers.
This Privacy Policy explains how bCloud-AI handles information in connection with its AI-powered search, product discovery, product indexing, and related services. Please review the sections below to understand our practices.
06
Data Retention
We retain information only for as long as necessary to provide the service, maintain security, resolve disputes, comply with legal obligations, and maintain required billing records. Retention periods depend on the type of information and the applicable legal requirements. When information is no longer required, we delete it or securely de-identify it, subject to applicable legal obligations and backup-retention procedures.
This Privacy Policy explains how bCloud-AI handles information in connection with its AI-powered search, product discovery, product indexing, and related services. Please review the sections below to understand our practices.
07
Data Security
We use appropriate technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
This Privacy Policy explains how bCloud-AI handles information in connection with its AI-powered search, product discovery, product indexing, and related services. Please review the sections below to understand our practices.
08
Merchant Rights and Data Deletion
Merchants may contact us to request access to, correction of, or deletion of information associated with their accounts, subject to applicable laws. When a merchant uninstalls the application, we handle Shopify data deletion requests and applicable mandatory Shopify privacy webhooks in accordance with Shopify requirements and applicable law. Requests can be submitted using the contact details below.
This Privacy Policy explains how bCloud-AI handles information in connection with its AI-powered search, product discovery, product indexing, and related services. Please review the sections below to understand our practices.
09
International Data Transfers
Depending on our hosting infrastructure and service providers, information may be processed in countries other than the merchant’s country of residence. Where applicable, we implement appropriate safeguards for international data transfers. Before publication, we will identify the relevant processing and hosting locations.
This Privacy Policy explains how bCloud-AI handles information in connection with its AI-powered search, product discovery, product indexing, and related services. Please review the sections below to understand our practices.
10
Cookies and Tracking
Our website or application may use cookies, session technologies, or similar mechanisms where necessary for authentication, security, and service functionality. Any analytics or tracking technologies actually used by the service should be disclosed here, including their purpose and applicable user choices.
This Privacy Policy explains how bCloud-AI handles information in connection with its AI-powered search, product discovery, product indexing, and related services. Please review the sections below to understand our practices.
11
Children's Privacy
bCloud-AI is a business service intended for merchants and business users. It is not designed to be directed at children.
This Privacy Policy explains how bCloud-AI handles information in connection with its AI-powered search, product discovery, product indexing, and related services. Please review the sections below to understand our practices.
12
Changes to This Policy
We may update this Privacy Policy when our services, data practices, or legal obligations change. We will publish the revised policy and update the effective date.
This Privacy Policy explains how bCloud-AI handles information in connection with its AI-powered search, product discovery, product indexing, and related services. Please review the sections below to understand our practices.
13
Contact Us
For privacy questions, data requests, or concerns regarding this application, contact:
Service
bCloud-AI
Website
Privacy Contact