Generative Experiences
Create richer, more dynamic customer experiences
Your foundation for building contextually rich, dynamic, and personalised solutions with retrieval augmented generation (RAG) — powered by large language models and advanced AI.
Introducing Generative Experiences
bCloud AI Generative Experiences is a flexible framework that empowers developers to design, test, and deploy generative AI features with speed and confidence. From purpose-built APIs and ready-made UX component libraries to integrated merchandising controls, it provides everything you need to move from concept to production — delivering AI-powered experiences that feel native to your brand.
Accelerate AI solution development
Generative Experiences is the ideal launchpad for rapidly deploying AI-powered solutions across your digital properties. Whether you’re building an intelligent shopping assistant, enhancing product discovery with conversational search, or creating dynamic landing pages that adapt to each visitor, the framework provides the tools to go live faster — without sacrificing quality or control.
Connect your preferred LLM
With bCloud AI’s Generative Experiences APIs, you can create richer, more engaging digital experiences that feel intuitive and deeply relevant. Enrich your product catalogue with AI-generated descriptions, comparison summaries, and buying guides. Use our hosted models or combine them with any LLM provider of your choosing — OpenAI, Google Vertex AI, AWS Bedrock, and more — all while leveraging bCloud AI’s search-native infrastructure.
Results that compound into revenue
Generative Experiences connects directly to bCloud AI’s full platform — Search, Recommendations, and Personalisation — to continuously optimise every AI-generated interaction. Each generative response feeds insights back into your system, sharpening relevance over time. Developers can build chatbots, virtual assistants, interactive buying guides, and decision-support tools that produce original content, answer complex questions, and guide customers toward purchase in real time.
bCloud Guides
bCloud Guides is a turnkey Generative Experiences solution that lets you create intelligent buyer’s guides instantly from your existing product catalogue. Help your customers find personalised guidance, product comparisons, and expert recommendations — all generated dynamically from your own data and merchandising rules, with no manual content creation required.
Generative Experiences FAQs
What is bCloud AI Generative Experiences?
Generative Experiences is a developer framework that enables businesses to build and deploy generative AI-powered features for any use case. It combines bCloud AI’s retrieval APIs, pre-built UX component libraries, and integrated merchandising controls into a single toolkit — giving you everything needed to create conversational search, dynamic content, AI-driven guides, and intelligent assistants grounded in your own data.
What do I need to get started?
All you need is your product or content data and access to bCloud AI’s APIs. From there, you can immediately begin experimenting with ready-to-use generative components, or build fully custom experiences tailored to your brand, audience, and business logic. Our documentation provides step-by-step guides for every integration path, and our team is available to help accelerate your implementation.
Which LLMs can I connect with bCloud AI Generative Experiences?
bCloud AI Generative Experiences supports a wide range of large language model providers including OpenAI, AWS Bedrock, Google Vertex AI, Azure OpenAI, and any OpenAI-compatible model. You can use a single provider or combine multiple models for different tasks — giving you full flexibility to optimise for relevance, speed, cost, or compliance depending on your requirements.
How does Generative Experiences prevent hallucinations?
Every generative response is grounded in your actual data through Retrieval Augmented Generation (RAG). Instead of relying solely on an LLM’s training data, bCloud AI retrieves relevant information from your structured search index in real time and uses it to augment the generated response. This anchoring approach dramatically reduces the risk of fabricated or inaccurate content, ensuring customers receive answers they can trust.
What types of experiences can I build with Generative Experiences?
The framework supports a wide range of generative applications: conversational shopping assistants, AI-generated product descriptions and comparison summaries, dynamic buyer’s guides, intelligent FAQ systems, in-product help copilots, content recommendation engines, personalised landing pages, and any custom experience that benefits from combining structured retrieval with natural language generation.
Can Generative Experiences integrate with my existing technology stack?
Yes. Generative Experiences is built API-first and designed to integrate seamlessly with any CMS, eCommerce platform, headless architecture, or custom frontend. Pre-built UX components and SDK libraries accelerate integration, while the API layer gives engineering teams full control over the implementation when needed.
How does Generative Experiences connect to bCloud AI's broader platform?
Generative Experiences is deeply integrated with bCloud AI Search, Recommendations, and Personalisation. This means every generative interaction benefits from the same relevance tuning, behavioural data, and business rules that power your core search experience. Insights from generative sessions feed back into the platform, continuously improving both search and generative quality over time.